HOW TO USE THIS WEBSITE
The Green Stationery Company has a unique range of Green and recycled stationery products that are displayed online through its Green Catalogue. To search this catalogue and find products we use a category system. Use either the category description buttons on the left hand side or the category image buttons in the centre of the home page to navigate the catalogue. Select a category that is the closest fit to the product you want, this will then take you to a sub category where you can see products more closely related to the item. Selecting the sub category will then take you to a product list where you can click into the product you want to get its complete details. You can always return to the upper category levels by using the category buttons, which are always displayed in the left hand margin. There are over 1,000 items in our Green Catalogue that cover most of the everyday office stationery usage and our Green Products always have the best prices and discount offers.
An alternative way of searching is to use the search box in the right hand margin. This will search our Green Catalogue plus the standard office stationery catalogues which contains 20,000 items. If there are Green products available for you search term these will normally be displayed first. Using this search method requires you to know the name or code of the product you want to find but with more general searches you can use the tick boxes at the top of your search results to refine the available product list. It is best to use this search if you have a product code or you are looking for a standard item that is unavailable in our Green catalogue.
Shopping Ordering and Prices
Our site uses the standard shopping cart system, just use the add to cart buttons next to the product and then go to the check out to modify and pay for your order. New customers will have to put their details in and returning customers can log into their account for their details to be retrieved.
The best prices are always in our Green Catalogue and on the home page there is a special offers section offering big product discounts. Many items like office printer papers have quantity price breaks so the more items you order the lower the item price becomes, these are displayed in the orange quantity boxes. For larger and regular users we can also set up bespoke contract prices, which are displayed when you log into your personal account. Prices are displayed without VAT in red text with the VAT inclusive price underneath in Black.
Other Useful Functions on the Site
This button in the top left margin allows you to create an online account that you can log into to manage your orders and view your history. To create an online credit account, fill in and return our account form. http://www.greenstat.co.uk/static_html/images/greenstat-credit-account-applicaton-form.doc
Envelope Size Guide
This button in the right hand margin under help tells you what size envelopes fit with the paper sizes.
Find Ink and Toner
This Button is below the search box in the right hand margin, you may have to scroll down to find it. Click into this image and you can enter the make and model of your printer and find the cartridges and toners that fit it.
In this box in the right hand margin there are buttons that give you information on delivery and our terms of usage.
Small Green Stationery Shop
On the right of the title bar at the top of the website is a link to the small green stationery shop. This is an alternative web site we run for individual customers who just want to make a small personal order for some basic recycled stationery items. The site has a very simple page layout, the prices include vat and delivery is a set £3.50. The site has a very limited product range and if you cannot find what you want there is a simple link back to our main website.
Having Trouble Using The Site
The most common problem encountered when shopping online are caused by the version or settings on your web browser. You can check the version of your browser by clicking on the settings or spanner icon and going to help then about. We recommend you use the latest version of your browser and if you continue to experience problems we are always here to help by email firstname.lastname@example.org or phone on 01225 480556 during office hours, 9 to 5 Monday to Friday.